2020优学院(交互英语)《Communication Works》课程网课刷课最新题目考试答案

2020优学院(交互英语)《Communication Works》课程网课刷课最新题目考试答案 - 2020优学院(交互英语)答案 - 课查查

Communication Works这一课程向学习者介绍如何有效地进行人际沟通、团队交流以及公众演讲等相关技巧。课程通过场景的设置,以道德、文化以及科技领域的相关问题为导向,引导学生有效地思考与交流。

Chapter 1 Communication: Begin Right Here
Learning Objects
Lead in
What Is Communication
Elements of Communication
Models of Communication
Core Communication Principles
Why We Communication
Communication Skills
SummaryChapter 2 Communicating in a Multicultural Society and World
Learning Objects
Lead in
Culture’s Many Faces
Melting pot
Culture and Communication
Cultures within Cultures
Dimensions of Culture in Action
Technology and Community
Communication Skills
SummaryChapter 3 The “I” Behind the Eye: Perception and the Self 
Learning Objects
Lead in
What Is Perception?
Perceiving the Self: Who Are You?
Developing Self-awareness
Barriers to Perceiving Yourself and Others
Gender, Self-concept, and Perception
Culture, Self-concept, and Perception
Self-concept, Perception, and Media and Technology
Communication Skills
SummaryChapter 4 Language and Meaning: Helping Minds Meet
Learning Objects
Lead in
Language: Words, Things, and Thoughts
The Communication of Meaning
Problems with Meaning: Patterns of Miscommunication
Culture and Language
Gender and Language
Language and Power
Profanity and Obscenity: Incivility and the Coarsening of Language
Technology and Language Use
Communication Skills
SummaryChapter 5 Nonverbal Communication: Silent Language Speaks 
Learning Objects
Lead in
Communicating Without Words
Characteristics of Nonverbal Communication: Cues and Contexts
Functions of Nonverbal Communication
Types of Nonverbal Messages
Truth, Deception, and Nonverbal Communication
Gender and Nonverbal Behavior: Masculine and Feminine Styles
Culture and Nonverbal Behavior
Technology and Nonverbal Communication
Communication Skills
SummaryChapter 6 Listening, Feedback, and Critical Thinking
Learning Objects
Lead in
Listening and Communication
Types of Listening
The Stages of Listening: More Than Meets the Ear
The Role of Critical Thinking: Assessing the Credibility of What You Listen To
Gender and Listening Style
Influence of Culture on Listening
Influence of Media and Technology on Listening and Thinking
Communication Skills
SummaryChapter 7 Understanding Relationships
Learning Objects
Lead in
The Role of Relationships
Relationships Differ in Breadth and Depth
Development and Analysis of Relationships
Lying, Trust, and Relationships
Laughter as an Interpersonal Tool
Gender, Culture, and Relationships
Technology and Our Relationships
Communication Skills
SummaryChapter 8 Person-to-Person: Relationships in Context
Learning Objects
Lead in
Role Attraction
Relationship Uncertainty
Types of Relationships
Emotions in Action
Are Feelings Shared?
Handling Relational Conflict
Technology, Relationships, and the Communication of Emotion
Communication Skills
SummaryChapter 9 Groups and Teams: Strategies for Decision Making and Problem Solving 
Learning Objects
Lead in
Groups, Teams, and You
Characteristics and Components of Groups
Using Groups to Make Decisions and Solve Problems
The Roles Group Members Play
Group Member Relationships and Interaction
Decision Making in Groups: Reaching Goals
Gender, Culture, Technology, and Group Interaction
Communication Skills
SummaryChapter 10 Leading Others and Resolving Conflict
Learning Objects
Lead in
Leadership
Leadership Styles
Theories of Leadership
Conflict Management
Goals and Styles: A Conflict Grid
Avoid Groupthink: A Deterrent to Making Good Decisions
Leading Groups and Handling Conflict in Cyberspace
Communication Skills
SummaryChapter 11 The Speaker and the Audience: The Occasion and the Subject
Learning Objects
Lead in
Public Speaking Defined
Understanding Your Fears
Coping with Your Fears
Approaching Speech Making Systematically
Analyze Yourself
Analyze Your Audience
Consider the Occasion
Select Your Subject Area
Narrow the Topic and Clarify Your Purpose
Communication Skills
SummaryChapter 12 Researching, Supporting, and Outlining Your Speech
Learning Objects
Lead in
Research Your Topic
Define and conduct primary research
Select support
Outline Your Speech
Summarize the organizational formats
Nontraditional formats
Beginnings and Endings
Communication Skills
SummaryChapter 13 Preparing Presentation Aids and Delivering Your Speech
Learning Objects
Lead in
Select Presentiation Aids
Preparing speak
Rehearsing
Giving the speech
After the speech
Communication Skills
SummaryChapter 14 Informative Speaking
Learning Objects
Lead in
Speaking Informatively
Types of Informative Presentations
Review, Reflect, & Apply
Effective Informative Speeches: Increasing Your Listeners’ Interest and Comprehension
Review, Reflect, & Apply
Sample Informative Speech Outline
Sample Speaker’s Notes
Review, Reflect, & Apply
SummaryChapter 15 Persuasive Speaking 
Learning Objects
Lead in
Speaking Persuasively
Review, Reflect & Apply
Purposes of Persuasion: Thought and Action
Types of Persuasive Speeches
Review, Reflect & Apply
Persuading Responsibly
Persuading Strategically and Credibly
Guidelines for Persuading Effectively
Monroe’s Motivated Sequence: A Framework for Persuasive Speaking
Delivering a Persuasive Speech
Communication Skills
Summary

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